Complaints

The Conservation Register makes every effort to provide high quality and accurate information to the public.  We are dependent on the information supplied to us by the practices that have applied for membership. Each applicant is required to sign a declaration that the practice complies with the criteria for inclusion before being accepted in the Conservation Register. The Conservation Register checks the status of the professional accreditation of the lead members of each practice and follows up all references during the initial application process.  As part of the ongoing management of the Conservation Register, an Icon administrator does monitor the information provided by each practice and conducts periodic audits for accuracy.

The Conservation Register does offer members of the public a procedure to address instances in which users of the Conservation Register are dissatisfied with either the operation of the Register or with a practice included in the Conservation Register.

Please contact the Icon Administrator to obtain a copy of the complaints procedure. A copy of the complaints procedure should be downloadable in due course.

If you want to know more about us, please see: